Frequently Asked Questions
Do you accept insurance/what insurance do you accept?
We accept most major insurance plans. Please contact our office to check on your individual insurance plan & provider.
What is the process to start?
Once you fill out the form on our Get Started page, our Admission Director will call you back within 24-48 hours. Our Admission Director will discuss the steps to get started such as insurance authorization to complete a Functional Behavior Assessment. Once we have authorization our BCBA Clinical Director will complete the assessment and we can set up a schedule.
Do you provide services virtually?
Telehealth sessions can be utilized via Zoom, Skype, Facetime, WhatsApp, etc. When you begin, a supervisor will be there to explain to you (the parents) how telehealth sessions work and make sure you and your child are comfortable.
When services are in-person what safety and health precautions are you taking?
- Staff, Parents/Guardians must take temperatures upon entering building.
- Staff, Parents/Guardians must wash their hands before and after every session.
- Staff must wear gloves and protective face masks.
- Staff must clean and sanitize the therapy room before and after sessions.
- Staff and Parents/Guardians must complete daily check-in log, answering questions regarding health and exposure.
- If clients or attendees have a fever, or any other symptoms of being sick, they will be sent home and rescheduled.
- When Parents/Guardians come to pick up their child they must wait outside the building until staff brings out their child.
- Therapy Room: No one, other than the Therapists, Supervisors, Clinical Director and Clients are allowed in the Center Room.
- Every 30 mins make sure that the room is sanitized and cleaned.
How old are the children that you work with? Do you work with teenagers?
We work with children and teens of all ages. Our clients are between the ages of 1-21.
Get Started at myARK Health Services
Phone
Office: +1 (702) 997-9976
Fax: 702-993-9113
Service Areas
Las Vegas